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Serial Port Problems
Start: Problem with
serial port
Problem with
Laplink Remote?
Yes
Physical
inspection:
Cable
connected?
Bent pins?
Cable appears
OK?
No
Troubleshoot
Laplink Remote
Loopback
connector
available?
Connected to
what?
Modem?
Printer?
Other?
Install loopback
connector
Run OB self-test
procedure
Self-test
OK?
Done: Serial port
OK
Done: Suspect bad
serial port in OB
base unit
A
Yes No
Yes No