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Startup Guide 2–5
To provide the fastest possible resolution of your problem, have
the notebook and the following information available when
you call:
■ Notebook serial number and model description, which are
provided on labels affixed to the bottom of the notebook.
■ Purchase date on your invoice.
■ Conditions under which the problem occurred.
■ Error messages that have displayed.
■ Manufacturer and model of any optional printer connected.
■ Operating system version number and registration number.
View these numbers in the System Properties window of your
operating system.
■ The version of the system ROM installed on the notebook.
333953-001.book Page 5 Monday, July 14, 2003 2:40 PM