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Paper Jams – 23
Solving Repeated Paper Jams
If paper jams occur frequently, try the following:
• Check all the paper jam locations. A piece of paper
might be stuck somewhere in the printer.
• Check that paper is correctly loaded in the trays,
that the trays are correctly adjusted for the loaded
paper size, and that the trays are not overfilled.
• Check that all trays and paper handling accessories
are completely inserted into the printer. (If a tray is
opened during a print job, this might cause a paper
jam.)
• Check that all covers and doors are closed. (If a
cover or door is opened during a print job, this might
cause a paper jam.)
• Try printing to a different output bin.
• The sheets might be sticking together. Try bending
the stack to separate each sheet. Do not fan the
stack.
• If you are printing from Tray 1, try feeding fewer
sheets of paper or fewer envelopes at a time.
• If you are printing from the envelope feeder, make
sure it is loaded correctly, pushing the bottom
envelope in slightly farther than the top envelopes.
Continued on the next page.