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24 – Paper Jams
EN
• If you are printing small sizes (less than 5 inches
long), feed paper short edge first.
• Turn over the stack of paper in the tray. Also try
rotating the paper 180°.
• Check the quality of the paper being printed.
Damaged or irregular paper should not be used.
• Use only paper that meets HP specifications.
• Avoid using paper that has already been used in a
printer or copier. (Do not print on both sides of
envelopes, transparencies, or labels.)
• Check that the power supplied to the printer is
steady, and meets printer specifications.
• Clean the printer as shown in the online user’s
guide.
• Perform routine printer maintenance. Order the
Printer Maintenance Kit. See the online user’s
guide that came with the printer.