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Contents 5
Data cabling ........................................................................................................................................ 103
Server data cabling ..................................................................................................................... 103
SAS hard drive cabling ................................................................................................................ 104
SAS expander cabling ................................................................................................................. 108
Media device data cabling ........................................................................................................... 109
Power cabling....................................................................................................................................... 111
Server power cabling (basic configuration) ..................................................................................... 111
Server power cabling (maximum configuration) ............................................................................... 112
Hard drive cage power cabling .................................................................................................... 113
Front panel cabling ............................................................................................................................... 114
BBWC battery pack and FBWC capacitor pack cabling ............................................................................. 115
Software and configuration utilities ............................................................................................. 116
Configuration tools ................................................................................................................................ 116
SmartStart software ...................................................................................................................... 116
HP ROM-Based Setup Utility .......................................................................................................... 116
Array Configuration Utility ............................................................................................................ 119
Option ROM Configuration for Arrays ........................................................................................... 120
Re-entering the server serial number and product ID ......................................................................... 120
Management tools ................................................................................................................................. 121
Automatic Server Recovery ........................................................................................................... 121
ROMPaq utility ............................................................................................................................ 121
Integrated Lights-Out 2 technology ................................................................................................. 121
Erase Utility ................................................................................................................................ 122
Redundant ROM support .............................................................................................................. 122
USB support ................................................................................................................................ 123
Diagnostic tools .................................................................................................................................... 123
HP Insight Diagnostics .................................................................................................................. 123
HP Insight Diagnostics survey functionality ...................................................................................... 123
Integrated Management Log ......................................................................................................... 124
Remote support and analysis tools ........................................................................................................... 124
HP Insight Remote Support software ............................................................................................... 124
Keeping the system current ..................................................................................................................... 125
Drivers ....................................................................................................................................... 125
Version control ............................................................................................................................ 125
ProLiant Support Packs ................................................................................................................. 125
Operating System Version Support ................................................................................................ 126
Firmware .................................................................................................................................... 126
HP Smart Update Manager ........................................................................................................... 126
Change control and proactive notification ...................................................................................... 127
Care Pack .................................................................................................................................. 127
Troubleshooting ........................................................................................................................ 128
Troubleshooting resources ...................................................................................................................... 128
Pre-diagnostic steps ............................................................................................................................... 128
Important safety information .......................................................................................................... 128
Symptom information ................................................................................................................... 130
Prepare the server for diagnosis .................................................................................................... 130
Loose connections ................................................................................................................................. 132
Service notifications ............................................................................................................................... 133
Server health LEDs ................................................................................................................................. 133
Troubleshooting flowcharts ..................................................................................................................... 133
Start diagnosis flowchart .............................................................................................................. 133
General diagnosis flowchart ......................................................................................................... 134