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HP OpenVMS I64 – Graphics Software Installation & Customization
ATI RADEON 7500 PCI Graphics Controller Installation Guide
More extensive logging of server events can be enabled by modifying the
DECW$PRIVATE_SERVER_SETUP.COM DCL procedure and setting:
$ DECW$SERVER_AUDIT_LEVEL == “n”
Where
n is a value between 0 and 4 (with 0 being none, and 4 being high).
Troubleshooting
Table 3-2 Troubleshooting Criteria
Problem Description Solution
Cannot boot using VGA console The EFI console displays and
takes input by default from all
connected console devices.
However, OpenVMS only
supports use of serial consoles (or
a network console using the
server management option.
Connect a serial console, or setup
a network console.
X11/Motif does not start on the
graphics display, and the screen
remains blank.
After booting OpenVMS, no
DECW$SERVER process is seen.
Did you install Motif when
OpenVMS was installed?
Check the console log for
incorrect SYSGEN parameters or
quotas.
Is a Keyboard and Mouse
connected? Both must be
connected when X11/Motif is
started. Messages will be
displayed on the console for 15
seconds waiting for the devices.
This can sometimes be caused by
KVM switches.
Look at the contents of:
SYS$MANAGER:DECW$SERVER_0_
ERROR.LOG
for possible error
messages.
No Motif login box is displayed After booting OpenVMS,
DECW$SERVER is running, but
there is no login box
Check for a valid Motif license
using the command LICENSE
LIST
Check the console log for
incorrect SYSGEN parameters or
quotas.
Some 2D applications do not run Application errors with Bad
Window, or colormap errors
Your application may be
expecting an 8-bit PseudoColor
default. The ATI RADEON 7500
defaults to 24-bit TrueColor.
Either change the setting (see
earlier chapters) or fix the
application.
OpenGL applications do not work 3D applications fail to run 3D requires 24-bit TrueColor
mode to be set.
Blank or corrupt screen display The DECW$SERVER_0 process
is running, as is DTGREET, but
the screen is blank or corrupt.
Is the screen saver active? Press
a KB key or move the mouse.
Is the monitor connected to the
VGA output on the ATI RADEON
7500?
Does the monitor support the
Chapter 3 13