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156 Chapter 10 Problem solving ENWW
62
NO SYSTEM
To continue turn
off then on
A problem exists with the MFP firmware.
To continue, turn off the MFP, and then the MFP on.
If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
64
ERROR
To continue turn
off then on
A scan buffer error occurred.
Turn the MFP off, and then turn the MFP on.
If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
68.x PERMANENT
STORAGE FULL
To continue
touch OK
The MFP NVRAM is full. Some settings saved in the NVRAM might have been
reset to the factory defaults.
Printing can continue, but some unexpected functions might occur if an error
occurred in permanent storage.
Touch OK to clear the message.
If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
68.x PERMANENT
STORAGE WRITE
FAIL
To continue
touch OK
The MFP NVRAM is failing to write.
Printing can continue, but some unexpected functions might occur if an error
occurred in permanent storage.
Touch OK to clear the message.
If this message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
69.xy
ERROR
To continue turn
off then on
A temporary printing error occurred.
Turn the MFP off, reseat the duplex printing accessory, and then turn the MFP
on.
If this message persists, remove the duplex unit and resume single-sided
printing. If this message continues to persist, contact an HP-authorized service
or support provider (see the HP support flyer, or go to www.hp.com/support/
lj9040mfp or www.hp.com/support/lj9050mfp).
79
ERROR
To continue turn
off then on
A critical hardware error occurred.
Turn the MFP off, and then turn the MFP on.
If the message persists, contact an HP-authorized service or support provider
(see the HP support flyer, or go to www.hp.com/support/lj9040mfp
or
www.hp.com/support/lj9050mfp
).
8x.yyyy EIO
ERROR
The EIO accessory card in slot x has encountered a critical error, as specified
by yyyy.
8x.yyyy EMBEDDED
JETDIRECT ERROR
The embedded HP Jetdirect print server has encountered a critical error, as
specified by yyyy.
Message Explanation or recommended action