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problems with printouts
blank pages are printing
The printer may process pages containing no text or images if:
• One or both print cartridges is empty
• The vinyl tape is not removed from the print cartridge
• A fax is being printed
check the print cartridges
1.
Raise the printer’s top cover to view the Print Cartridge Status icons.
2.
Replace the print cartridge if it is empty.
3.
Remove the protective piece of vinyl tape if it is still attached to the print
cartridge.
save a facsimile (fax) file in graphic format
1.
Save the fax in a graphic format with a .tiff file name extension.
2.
Copy and insert the graphic in a word processing document.
3.
Save the document.
4.
Print the document in the word processing program.
See also:
replacing print cartridges
If you continue to have problems, contact
HP Customer Care
.
document is printed off-center or at an angle
1.
Verify that the paper is correctly placed in the In tray.
2.
Verify that the paper guides fit snugly against the paper.
3.
Reprint the document.