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optimal paper mode is not used when the automatic option
is selected
1.
Verify that the paper is free of scratches or wrinkles.
The Automatic Paper-Type Sensor is less accurate if the paper is
damaged.
2.
Manually select the appropriate paper type.
The Automatic Paper-Type Sensor sets the paper type to Plain Paper if you
are using one of these media types:
• Letterhead paper
• Stationary that has a printed pattern on the top edge of the paper
• Dark colored paper
• Paper containing metallic fibers
printer ejects the paper
The printer may have been placed in direct sunlight which can affect the
Automatic Paper-Type Sensor. Move the printer away from direct sunlight.
See also:
automatic paper-type sensor
If you continue to have problems, contact
HP Customer Care
.