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Troubleshooting 98
Unexpected problems occur with the web interface
and Service menu
Possible Cause: The management module was removed from one UPS and then installed in a different
UPS.
Action: Reconfigure the management module for the current UPS.
Utility alarm
Possible Cause: The utility input voltage is repeatedly outside the UPS operating range.
Action:
1. Check the management module log files to obtain specific error information.
2. Check the input voltage and reconfigure the UPS. For more information about configuring the UPS,
see the UPS documentation.
-or-
Contact a qualified electrician to verify that the utility power is suitable for the UPS.
3. Rediscover the UPS so that the management module reads the new nominal voltage and shows the
correct limits on the graphs.
When resetting or powering on the management
module, the browser does not display the web
interface
Action: Allow 15 to 30 seconds for the management module to boot.