HP (Hewlett-Packard) AP844B Computer Accessories User Manual


 
Warranty
Three-year limited warranty, parts exchange Next Business day delivery
Enclosures, Hard drives, and Options for the P2000 G3 FC carry their own warranty. Refer to HP's Limited
Warranty Statement for more information.
The P2000 G3 FC has been designed with customer self repairable parts to minimize repair time and
provide greater flexibility in performing defective parts replacement. Please refer to HP's limited warranty
Statement and parts replacement instructions for further details.
http://h18006.www1.hp.com/products/storageworks/warranty.html
Products included in various kits carry their own individual warranties.
NOTE:
The warranty of the hard drive options purchased with the P2000 G3 FC, SAS, and 10GbE iSCSI
products is different for SAS hard drives versus SAS MDL and SATA hard drives. SAS hard drive options have
a three year warranty and SAS MDL and SATA hard drives options have a one year warranty.
Service and Support
Services to accelerate time to results
HP Storage Services bring you a rich portfolio of consulting and support services designed to add value to
our core storage products and solutions. We have the know-how and experience to put storage technology
to work for you. We work closely with you as your strategic partner, leveraging our full services portfolio
to make sure that everything works to optimize your enterprise.
Choose from services aligned to our storage product offerings and lifecycle. From mission-critical onsite
services to innovative web-based remote support, you choose the precise level of attention and support
your business demands.
Discover, plan, and design
Choose from a rich portfolio of services to make the most of P2000 G3 MSA Array Systems (Goose Island -
PL Li), so you can efficiently and affordably consolidate, manage, and extract value from unstructured
data.
HP Services can help you discover needs and create a plan for simplifying the environment, reducing
risk, and maximizing your storage investments
HP Storage Efficiency Analysis -
The HP Storage Efficiency Analysis provides customers with a view of
their storage infrastructure and operating environment; highlighting recommendations for improvements.
The report provides extensive insight about the existing storage environment, opportunities for efficiency
gains, asset aging and replacement through interaction with key decision makers
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-6727ENW.pdf
HP Storage Impact Analysis (SIA) -
The HP Storage Impact Analysis service provides a 2-4 week discovery
engagement with executive summary presentation. The goal of this service is to help provide customers
guidance on storage related issues and develop remediation plans.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA4-1174ENW.pdf
HP Storage Cloud Design Service -
Build a scalable, low-cost enterprise storage environment with
inherent cloud benefits to meet big data needs.
QuickSpecs
HP MSA P2000 G3 Modular Smart Array Systems
Service and Support, HP Care Pack, and Warranty Information
DA - 13551 North America — Version 36 — December 9, 2013
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