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Optimized Care
- Delivers
the highest levels of
performance and stability
through deployment and
proactive management
practices
Choose from three levels of operate and support care
HP Proactive Care 24x7-Plus, 20 credits per year
Additional options -
HP Proactive Care Personalized Support (once per Proactive Care support new
environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select credits
per year
Standard Care
- maintains
high level of uptime, along
with expert help to cut the
cost and complexity of
implementation and
support
HP Proactive Care 24x7-Plus, 10 credits per year
Additional options -
HP Proactive Care Personalized Support (once per Proactive Care support new
environment), an additional day of HP Personalized Support, and 10 additional HP Proactive Select credits
per year
Basic Care
- Minimum
recommended support
HP Support Plus 24; plus 10 HP Proactive Select credits per year, per array
Additional options
- 10 Proactive Select Credits per Year
Remote
Support Automation
HP Automation provides 24x7 coverage, proactive problem prevention, accurate problem diagnosis and
faster problem resolution, as well as interactive support portals and tools. This is an integral, and cost-
free, part of your HP support relationship and we are continually investing in additional cutting-edge
capabilities to make it better.
For more information
www.hp.com/services/storage
To learn more on HP Storage Services, please contact your HP sales representative or HP Authorized
Channel Partner
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at
www.hp.com/go/lookuptool
QuickSpecs
HP MSA P2000 G3 Modular Smart Array Systems
Service and Support, HP Care Pack, and Warranty Information
DA - 13551 North America — Version 36 — December 9, 2013
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