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Locating warranty information
To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, see
http://www.hp.com/go/lookuptool.
To extend a standard product warranty, visit
http://www.hp.com/hps/carepack. HP Care Pack
Services offer upgraded service levels to extend and expand a standard product warranty.
HP troubleshooting resources and tools
This section provides information on HP Support Assistant, online support, and helpful hints for
troubleshooting.
HP Support Assistant
HP Support Assistant (Windows 7 systems only) helps you maintain workstation performance and
resolve problems. HPSA provides automated updates, onboard diagnostics, product information, and
guided assistance to help maintain optimum workstation performance. To access HPSA, click Start >
All Programs > HP Help and Support > HP Support Assistant.
NOTE: HP Support Assistant is not available on Linux.
Online support
Online access and support resources include web-based troubleshooting tools, technical knowledge
databases, driver and patch downloads, online communities, and product change notification services.
The following websites are also available to you:
●
http://www.hp.com — useful product information
●
— the latest online documentation
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http://www.hp.com/go/workstationsupport — technical support information for workstations
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http://welcome.hp.com/country/us/en/wwcontact_us.html — worldwide support: chat with a
technician, obtain email support, find support numbers, or locate an HP service center
●
http://www.hp.com/support/workstation_swdrivers — software and drivers for workstations
42 Chapter 7 Diagnostics and Minor Troubleshooting