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New software programs might be causing compatibility problems
Verify that any new software programs are correctly installed and that they use the correct printer driver.
The computer or workstation might be set up incorrectly
1. Check the network drivers, printer drivers, and the network redirection.
2. Verify that the operating system is configured correctly.
The product is disabled, or other network settings are incorrect
1. Review the configuration page to check the status of the network protocol. Enable it if necessary.
2. Reconfigure the network settings if necessary.
ENWW Solve connectivity problems 233