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Dropouts
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A single sheet of media might be defective. Try reprinting
the job.
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The media moisture content is uneven or the media has
moist spots on its surface. Try printing with new media.
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The media lot is bad. The manufacturing processes can
cause some areas to reject toner. Try a different type or
brand of media.
●
Place the product in quiet mode, and send the print job
again. See
Quiet mode settings on page 56.
●
The print cartridge might be defective. Install a new
genuine HP print cartridge.
Vertical lines
The photosensitive drum inside the print cartridge has probably
been scratched. Install a new genuine HP print cartridge.
Gray background
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Change the media to a lighter basis weight.
●
Check the product's environment. Very dry (low humidity)
conditions can increase the amount of background
shading.
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The density setting might be too high. Adjust the density
setting.
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Install a new genuine HP print cartridge.
92 Chapter 8 Solve problems ENWW