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Alert message Description Recommended action
Supplies Very Low More than one print cartridge is at the end
of its useful life.
The corresponding cartridge lights on the
control panel remain on.
The product indicates when a supply level is
very low. Actual cartridge life remaining may
vary. Consider having a replacement
available to install when print quality is no
longer acceptable. The supply does not
need to be replaced now unless the print
quality is no longer acceptable. Once an HP
supply has reached “Very Low”, HP’s
warranty on that supply has ended.
Tray 1 Jam The product has detected a jam in the tray. Clear the jam.
Unexpected Paper Size The paper in the tray is not the size
specified by the print job.
Load the correct paper size in the input tray
and then press the Resume
button to
print the job.
Used <Color> cartridge A used supply has been installed. This
message appears until an HP supply is
installed or you press the Resume
button.
If you believe you purchased an HP supply,
go to
www.hp.com/go/anticounterfeit. Any
product repair required as a result of using
used supplies is not covered under
warranty. Supply status and features
depending on supply status will not be
available
Service or repairs that are required as a
result of using non-HP supplies are not
covered under HP warranty.
To continue printing, press the Resume
button.
Wrong Cartridge in <Color> Slot A print cartridge is installed in the incorrect
slot.
Be sure that each print cartridge is in the
correct slot. Compare the color label on the
print cartridge with the color label in the slot.
Yellow Cartridge Low The print cartridge is nearing the estimated
end of its useful life.
The product indicates when a print cartridge
level is low. Actual cartridge life remaining
may vary. Consider having a replacement
available to install when print quality is no
longer acceptable. The print cartridge does
not need to be replaced now.
This alert displays only if the product is
customer configured to stop when the print
cartridge reaches the “very low” threshold.
Yellow Cartridge Very Low The print cartridge is at the estimated end of
its useful life.
Print quality may decrease. Choose a
reminder option or replace print cartridge
when quality becomes unacceptable.
To ensure optimal print quality, HP
recommends replacing the print cartridge at
this point. You do not need to replace the
print cartridge at this time unless print
quality is no longer acceptable. Actual print
cartridge life may vary.
Once an HP print cartridge has reached
“very low”, HP's Premium Protection
Warranty on that print cartridge has ended.
All print defects or cartridge failures incurred
when an HP supply is used in continue at
very low mode will not be considered to be
defects in materials or workmanship in the
supply under the HP Print Cartridge
Warranty Statement.
104 Chapter 9 Solve problems ENWW