HP (Hewlett-Packard) CX2600 Server User Manual


 
Troubleshooting
Troubleshooting Using Beep Codes (System e-buzzer)
Chapter 4
50
If DVD Problems Occur
DVD problems that occur during installation are usually related to faulty connections. If you are experiencing
DVD problems, proceed as follows:
Remove and reinsert the disk.
Replace the disk.
Remove and reinstall the DVD drive. Check that connectors are fully engaged.
Replace the DVD drive.
If Hard Drive Problems Occur
Hard drive problems that occur during installation are usually due to rough handling. The drive(s) may not
be correctly seated or may have been damaged in transit. If you are experiencing hard drive problems,
proceed as follows:
Remove and reinsert the suspect hard drive(s).
Swap the hard drive with one from another slot or with a known good spare.
Remove and reinstall the hard drive backplane. Check that connectors are fully engaged.
Replace the hard drive backplane.
If Console Problems Occur
Console problems during installations can be caused by faulty interconnections. If you are experiencing
monitor, keyboard, or mouse problems, proceed as follows:
Check the monitor controls. Adjust contrast and brightness as required.
Inspect all power and interconnecting cables. Check that all console connectors are fully engaged.
Check that all MP board connectors are fully engaged.
Exercise the appropriate self-test features of the console software.
Troubleshooting Using Beep Codes (System e-buzzer)
If a problem is detected when the system is booting, or when it is running, the system e-buzzer emits a series
of audible beeps that present an encoded error message. The e-buzzer emits a different number of beeps for
each type of error. If you do not hear the beeps, or may have miscounted beeps, you can repeat the message by
pressing the front panel power button for 3 to 5 seconds. (Release the power button when you first hear the
e-buzzer. Do not press the power button for more than 5 seconds).
The e-buzzer emits a modem-like sound that is repeated three times. Next, the e-buzzer emits a beep code
consisting of 0 to 7 beeps occurring at 1 second intervals. Each beep lasts 1 second. The e-buzzer does not
report all problems—only the error conditions described here. If the e-buzzer describes an error, check the
front panel LEDs and the system logs for additional information.