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HP 21" Color Monitor User’s Guide
16 English
Hardware Warranty
Hardware Warranty
PART I - HP General Hardware Warranty
General
This HP Monitor Hardware Warranty Statement gives you, the customer, express warranty rights from HP, the
manufacturer.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY TERMS
CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
THE LAWS OF YOUR COUNTRY MAY PROVIDE FOR DIFFERENT WARRANTY RIGHTS. IF SO,
YOUR AUTHORIZED HP DEALER OR HP SALES AND SERVICE OFFICE CAN PROVIDE YOU WITH
DETAILS.
Warranty repair or replacement
Hewlett-Packard (HP) warrants this monitor hardware product, or accessory against defects in materials and
workmanship for the applicable warranty period stated above, commencing from the date of delivery of the
product to the end-user customer.
HP does not warrant that the HP hardware will operate uninterrupted or error free.
If, during the product warranty period, HP is unable, within a reasonable time, to repair or replace your
product to the condition as warranted, you will be entitled to a refund (in the amount of the product purchase
price) upon prompt return of the product to your authorized HP dealer or other HP designate. Unless
otherwise stated or agreed upon in writing with HP, all hardware components must be returned for refund
with the entire system process unit.
HP software is covered by the HP Software Product Limited Warranty located in your HP product manual.
Unless otherwise stated, and to the extent permitted by local law, hardware products may contain
remanufactured parts (equivalent to new in performance) or parts which may have been subject to prior
incidental use. HP may repair or replace hardware products (i) with products which are equivalent in
performance to the products being repaired or replaced but which may have been subject to prior use, or (ii)
with products which may contain remanufactured parts equivalent to new in performance or parts which may
have been subject to prior incidental use.
Model Warranty Period Service provided
D2847A
D2847W
3 years—unless original end-user
customer has otherwise agreed to a
shorter period of warranty at the time
of purchase.
On-site service for first year, and return
to an HP or repair-authorized reseller
service-center for the following two
years.