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HP Product Duration of Limited Warranty
Software 90 Days
Print cartridges 90 Days
Printer peripheral hardware 1 Year
A. Extent of Limited Warranty
1. Hewlett-Packard (HP) warrants to the end-user customer
that HP products will be free from defects in materials and
workmanship, for a specified time after the date of purchase
by the customer. The duration of this limited warranty is
stated above. Certain additional conditions and limitations
of HP’s warranty are stated in the user’s guide. Those condi-
tions and limitations include:
a. For software products, the warranty applies only to the
media upon which the product is recorded; and
b. HP does not warrant the operation of any product to be
uninterrupted or error free.
2. HP’s limited warranty covers only those defects which arise
as a result of normal use of the product, and do not apply to
any:
a. Improper or inadequate maintenance;
b. Software or interfacing not supplied by HP;
c. Unauthorized modification or misuse;
d. Operation outside the product’s environmental specifi-
cations, including duty cycle abuse or use of a mechani-
cal switchbox without a designated surge protector;
e. Use of non-supported printing media or memory boards;
or
f. Improper site preparation or maintenance.
3. For HP printer products, the use of a non-HP print cartridge
or a refilled print cartridge does not affect either the war-
ranty to the customer or any HP support contract with the
customer; print cartridge includes both toner cartridges and
ink cartridges. However, if printer failure or damage is
attributable to the use of a non-HP or refilled print car-
tridge, HP will charge its standard time and materials
charges to service the printer for the particular failure
or damage.
4. If any software media product or print cartridge product
proves defective during the applicable warranty period, and
if the product is covered by HP’s warranty, the customer
shall return the product for replacement.
5. If HP receives, during the applicable warranty period,
notice of a defect in a hardware product which is covered
by HP’s warranty, HP shall either repair or replace the prod-
uct, at its option. Any replacement product may be either
new or like-new, provided that it has functionality at least
equal to that of the product being replaced.
6. If HP is unable to repair or replace, as applicable, a defec-
tive product which is covered by HP’s warranty, HP shall,
within a reasonable time after being notified of the defect,
refund the purchase price for the product, provided the cus-
tomer returns the product.
7. HP’s warranty is valid in any country where the HP prod-
ucts listed above are distributed by HP, except for the
Middle East, Africa, Argentina, Brazil, Mexico, Venezuela,
and France’s “Departments D’Outre Mer”; for those except-
ed areas, the warranty is valid only in the country of pur-
chase. Contracts for additional warranty services, such as
on-site service, may be available from any authorized HP
service facility where the listed HP product is distributed by
HP or an authorized importer.
8. This Limited Warranty Statement gives the customer specif-
ic legal rights. The customer may also have other rights
which vary from state to state in the United States, from
province to province in Canada, and from country to coun-
try elsewhere in the world.
B. Limitations of Warranty
1. NEITHER HP NOR ANY OF ITS THIRD PARTY SUPPLIERS
MAKES ANY OTHER WARRANTY OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO
HP PRODUCTS. HP AND ITS THIRD PARTY SUPPLIERS
SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICU-
LAR PURPOSE.
2. To the extent that this Limited Warranty Statement is incon-
sistent with the law of the locality where the customer uses
the HP product, this Limited Warranty Statement shall be
deemed modified to be consistent with such local law.
Under such local law, certain limitations of this Limited
Warranty Statement may not apply to the customer. For
example, some states in the United States, as well as some
governments outside the United States (including provinces
in Canada), may:
a. Preclude the disclaimers and limitations in this
Warranty Statement from limiting the statutory rights of
a consumer (e.g. Australia and the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to make
such disclaimers or impose such limitations; or
c. Grant the customer additional warranty rights, specify
the duration of implied warranties which the manufac-
turer cannot disclaim, or not allow limitations on how
long an implied warranty lasts.
3. To the extent allowed by local law, the remedies provided
in this Warranty Statement are the customer’s sole and
exclusive remedies.
C. Limitations of Liability
1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET
FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT
SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPE-
CIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
WHETHER BASED ON CONTRACT, TORT, OR ANY
OTHER LEGAL THEORY AND WHETHER ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
Hewlett-Packard Limited Warranty Statement
WW US English cover 21.07.1997 03.24 pm Page 3