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User’s Guide 65
7
Support and warranty
Support
Contacting HP support
HP provides expert advice on using your HP digital projector or solving
problems with your digital projector. Support options and availability vary by
product, country/region, and language. The HP support process works most
effectively if you seek assistance in the following order:
Step 1: HP digital projector documentation
Use this owner’s manual and the setup guide included with the projector. From
our experience, a large percentage of customer issues are addressed in the
owner’s manual. Manuals in all supported languages are included on the CD
shipped with the projector.
Step 2: HP e-support
HP e-support offers online, instant access to support information, helpful tips,
and the latest updates 24 hours a day, seven days a week, at no cost to you. This
service requires access to the Internet. Visit our website at
http://www.hp.com/support.
Step 3: HP phone support
HP provides telephone support free of charge for as long as you own your
projector. (Standard phone company charges may apply.) Telephone support is
available in any country or region where the product is distributed by HP. HP
e-support is always available at no cost—see “Step 2: HP e-support”.
See the following table for a list of phone numbers. For the latest phone numbers,
visit http://www.hp.com/support. Have your projector’s model and serial number
available when you call.