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3 Troubleshooting and Maintenance
This chapter describes the troubleshooting and maintenance tools available for Fibre Channel
Mass Storage adapters. This chapter addresses the following topics:
“Introduction” (page 21)
“Adapter LED States” (page 21)
“Obtaining Card Information after Installation” (page 21)
“HP Support Tools Manager” (page 23)???
“Event Monitoring Service” (page 24)
“Offline Diagnostics Environment (ODE)” (page 25)
“Diagnostic Flowcharts” (page 26)
“Firmware Updates” (page 30)
“Fibre Channel Device Scanning Policy Configuration for HP Integrity Systems” (page 31)
Introduction
Troubleshooting Fibre Channel problems can involve a variety of hardware and software
components. A problem affecting the system may originate in another part of the Fibre Channel
Mass Storage interconnect. If you cannot solve the problem on your own, contact your HP
representative.
Adapter LED States
The Fibre Channel Mass Storage Adapter status LEDs indicate the state of the adapter. Table 3-1
lists the different LED states for the adapter.
Table 3-1 AD299A/AD355A LED Interpretation Table
HBA StateGreen LEDYellow LED
Normal Operation (1 Gb link rate, link up)ON1 Blink
Normal Operation (2 Gb link rate, link up)ON2 Blinks
Normal Operation (4 Gb link rate, link up)ON3 Blinks
Normal (link down or not started)Slow blinkOFF
Slot Not Powered, or Adapter Card Initialization FailureOFFOFF
POST Failure (dead board)OFFON
Wake-Up Failure MonitorOFFSlow blink
POST FailureOFFFast blink
POST Process in ProgressOFFFlashing
Failure While FunctioningONOFF
Failure While FunctioningONON
Offline for DownloadSlow blinkSlow blink
Restricted Offline Mode (waiting for restart)Slow blinkFast blink
Restricted Offline Mode (test active)Slow blinkFlashing
Obtaining Card Information after Installation
Example of Card information after Installation
AD355A:
fcmsutil /dev/fclp#
Vendor ID is = 0x10df
Introduction 21