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Section Print-cartridge
1Yellow
2Cyan
3Black
4Magenta
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If dots or streaks appear in only one of the groups, replace the print cartridge that correlates with
that group.
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If dots appear in more than one group, print a cleaning page. If this does not solve the problem,
determine if the dots are always the same color; for example, if magenta dots appear in all five
color bands. If the dots are all the same color, replace that print cartridge.
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If streaks appear in multiple color bands, contact HP. A component other than the print cartridge is
probably causing the problem.
Inspect the print cartridges and imaging drum for damage
1. Remove the print cartridge from the product, and examine it for damage. Locate the memory tag
on the end of the print cartridge and make sure it is not damaged.
1
2
1 Print cartridge memory tag
2. If the print cartridge does not appear to be damaged, rock the print cartridge gently several times
and reinstall it. Print a few pages to see if the problem is resolved.
ENWW
Improve print quality
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