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Print a cleaning page ............................................................................................ 163
Calibrate the product to align the colors .................................................................. 164
Check the estimated remaining life for the print cartridges and imaging drum ............... 164
Interpret the Print Quality Page ............................................................................... 164
Inspect the print cartridges and imaging drum for damage ......................................... 165
Fix defects that repeat on the page .......................................................................... 166
Improve copy quality ............................................................................................................ 167
Clean the camera lens cover .................................................................................. 167
Clean the capture stage ......................................................................................... 167
Solve problems with cropped copies ....................................................................... 167
Solve problems with glare in copies ........................................................................ 167
Solve scan to email problems ................................................................................................ 170
Solve scan to network folder problems .................................................................................... 171
The product prints slowly ....................................................................................................... 172
Solve USB connection problems ............................................................................................. 173
Solve wired network problems ............................................................................................... 174
Poor physical connection ....................................................................................... 174
The computer is using the incorrect IP address for the product ..................................... 174
The computer is unable to communicate with the product ........................................... 175
The product is using incorrect link and duplex settings for the network ......................... 175
New software programs might be causing compatibility problems .............................. 175
The computer or workstation might be set up incorrectly ............................................. 175
The product is disabled, or other network settings are incorrect ................................... 175
Solve wireless network problems ............................................................................................ 176
Wireless connectivity checklist ................................................................................ 176
The product does not print after the wireless configuration completes ........................... 176
The product does not print, and the computer has a third-party firewall installed ........... 177
The wireless connection does not work after moving the wireless router or product ........ 177
Cannot connect more computers to the wireless product ............................................. 177
The wireless product loses communication when connected to a VPN .......................... 177
The network does not appear in the wireless networks list .......................................... 177
The wireless network is not functioning ..................................................................... 178
Perform a wireless network diagnostic test ................................................................ 178
Reduce interference on a wireless network ............................................................... 179
Solve product software problems with Windows ...................................................................... 180
A printer driver for the product is not visible in the Printer folder .................................. 180
An error message was displayed during the software installation ................................ 180
The product is in Ready mode, but nothing prints ...................................................... 180
Solve product software problems with Mac OS X ..................................................................... 182
The printer driver is not listed in the Print & Fax list .................................................... 182
The product name does not appear in the product list in the Print & Fax list .................. 182
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