HP (Hewlett-Packard) PCI 1000Base-T Network Card User Manual


 
Troubleshooting
Diagnostic Flowcharts
Chapter 4
47
Flowchart 6a Procedures
Execute ioscan(1M) as follows:
ioscan -kfd
drivername,
where
drivername
is either gelan or igelan (refer to
Table 1-1, “List of Gigabit Ethernet Products”).
Verify output from ioscan shows card “CLAIMED” by the system.
If card is claimed, execute lanscan(1M) and check if the hardware state display
shows “UP.” If so, go to Cable and LED Test. If not, continue to netfmt and lanadmin
Test.
If card is not claimed, execute what /stand/vmunix | grep
drivername,
where
drivername
is as mentioned above. Verify if the output is similar to the output
documented in the Release Notes for your Gigabit Ethernet product. Use the name of
the running kernel image file in place of “/stand/vmunix” as appropriate.
If driver is displayed, check if dmesg/syslog output shows error messages pertaining
to gelan/igelan. Also, check nettl log messages. If errors, check card installation and
reset and/or reseat card, then repeat ioscan and lanscan Test. Otherwise, call your
HP representative.
If driver is not displayed, install driver using swinstall(1M) and verify or edit
/stand/system to contain gelan or igelan keyword. (See Chapter 3 of Installing and
Administering LAN/9000 Software for instructions on how to edit /stand/system
and create a new kernel.) Reboot system and repeat ioscan and lanscan Test.