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Troubleshooting 92
Invalid IP address
Action: Verify that the IP address entered is valid.
Links in traps and emails do not work correctly for
Linux
Action: Update the /etc/hosts file with the correct IP address.
Linux agent does not execute on Red Hat 5
Symptom: The following error appears when attempting to execute the ./SetupRA agent:
bash: ./SetupRA: /bin/sh: bad interpreter: Permission denied
Action: Enter SH in front of the command. For example: SH ./SetupRA.
Low battery warning is displayed
Action: Plug the UPS into an AC grounded outlet for at least 24 hours to charge the batteries, and then
test the batteries. Replace the batteries if necessary.
Manual Load Dumped alarm not working
Symptom: For the R3000 XR, turning off the UPS from the front panel does not result in a "Manual Load
Dumped" alarm.
Possible Cause: The "Manual Load Dumped" alarm is not supported on this model.
Action: No action is required.
Messages from the Messenger Service are not
displayed in Japanese
Possible Cause: The Messenger Service is working as designed.
Action: No action is required.
Network attached UPS not discovered
Action:
1. Be sure the network cable is properly connected.
2. Verify the password that is configured in the network option card installed in the UPS. The default
password is admin. The password is case sensitive.
3. Verify that the IP address entered is the same as the IP address configured in the card.