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TROUBLE SHOOTING
WHEN THIS HAPPENS .....
BEFORE CALLING FOR HELP, TRY ....
PROBLEM
POWER WONT TURN ON
WONT COPY EVEN BY
PRESSING COPY KEY
WHEN SHEET WRITING CAN'T
BE REMOVED WITH ERASER
COPIES HAVE STAINS OR
SMEARS
CHECKPOINT
Check if power cord is connected to outlet (plug
socket).
Check if printer power cord or printer cable has
been disconnected.
Check if error lamps on the printer or main unit
are lit up.
(If these are lit up, try turning the power off
temporarily and then turning it back on again.)
Was writing done with other than the special
markers?
(Gently wipe away with a cloth soaked in water
or neutral detergent and thoroughly wrung out.)
Are many small pieces from the marker stuck
to the sheet?
(When dirty or stained gently stroke the sheet
surface wiping dirt away gently with a soft cloth
soaked in water and then well wrung out.)
Refer to the separate printer manual when printer related problems occur.
If no satisfactory result can be achieved even after the above, contact the suppliers or
our company.
WHEN PRINTER OPERATION
DOESN'T MATCH SHEET
OPERATION
WHEN THE COPY IS
SLIGHTLY BLURRED
The sheet may sometimes pause for a while
when many entries have been made and
printer operation cannot keep up.
When the sheet has paused, the copy at the
portion may deviate slightly from position.