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6 Support and Other Resources
Related Documentation
• HP StorageWorks XP24000/XP20000 Disk Array Owner's Guide
• Hitachi ShadowImage™ for Mainframe User's Guide
• Hitachi TrueCopy™ for Mainframe User's Guide
You can find these documents on the HP Manuals website:
http://www.hp.com/support/manuals
In the Storage section, click Storage Software and then select a product.
Conventions for Storage Capacity Values
HP XP storage systems use the following values to calculate physical storage capacity values (hard
disk drives):
• 1 KB (kilobyte) = 1,000 bytes
•
1 MB (megabyte) = 1,000
2
bytes
•
1 GB (gigabyte) = 1,000
3
bytes
•
1 TB (terabyte) = 1,000
4
bytes
•
1 PB (petabyte) = 1,000
5
bytes
HP XP storage systems use the following values to calculate logical storage capacity values (logical
devices):
• 1 KB (kilobyte) = 1,024 bytes
•
1 MB (megabyte) = 1,024
2
bytes
•
1 GB (gigabyte) = 1,024
3
bytes
•
1 TB (terabyte) = 1,024
4
bytes
•
1 PB (petabyte) = 1,024
5
bytes
• 1 block = 512 bytes
HP Technical Support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
XP24000/XP20000 Volume Security User's Guide 71