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zt1100/xz100 and xt1000 Series iii
Troubleshooting and Self-Repair Guide
Contents
Product Information ......................................................................................................... 5
Notebook Features............................................................................................................................ 5
Operating the Notebook .................................................................................................................10
Turning the Notebook On and Off...........................................................................................10
Resetting the Notebook ...........................................................................................................11
Changing the Boot Device.......................................................................................................11
Hardware Specifications.................................................................................................................12
Troubleshooting and Diagnostics................................................................................... 15
Audio Problems.......................................................................................................................15
CD and DVD Problems........................................................................................................... 16
Display Problems.....................................................................................................................17
Floppy Disk Drive Problems...................................................................................................19
Hard Disk Drive Problems ......................................................................................................19
Heat Problems .........................................................................................................................20
Infrared Problems ....................................................................................................................20
Keyboard and Pointing Device Problems................................................................................20
LAN Problems.........................................................................................................................21
Memory Problems ...................................................................................................................22
Modem Problems.....................................................................................................................22
One-Touch Button Problems...................................................................................................24
Parallel and USB Problems .....................................................................................................25
PC Card (PCMCIA) Problems ................................................................................................26
Performance Problems.............................................................................................................26
Power and Battery Problems ...................................................................................................27
Printing Problems....................................................................................................................29
Startup Problems .....................................................................................................................29
Standby and Resume Problems ...............................................................................................30
Wireless Problems...................................................................................................................30
Using the e-Diagtools Diagnostic Tests .........................................................................................32
Using the BIOS Configuration Utility............................................................................................33
Reinstalling and Updating Software..............................................................................37
Recovering the Factory Software Installation ................................................................................37
Updating the Notebook BIOS ........................................................................................................38
Updating the Windows Drivers......................................................................................................38
Removing and Replacing Parts......................................................................................39
Removing the Battery.....................................................................................................................40
Removing the Optical Drive Module.............................................................................................41
Removing the Hard Disk Drive......................................................................................................42
Removing the Mini-PCI Card ........................................................................................................44
Removing the Keyboard Cover......................................................................................................46
Removing the Keyboard................................................................................................................. 48
Removing an SDRAM Module......................................................................................................50
Removing an Expansion SDRAM Module .............................................................................50
Removing the System SDRAM Module .................................................................................51
Removing the Speakers..................................................................................................................52
Removing the Fan .......................................................................................................................... 53
Replacing Small Parts and Accessories..........................................................................................55