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Troubleshooting and Maintenance
Troubleshooting Your Notebook
Reference Guide 71
Keyboard and pointing device problems
Use these suggestions for built-in or external devices.
If the pointer is difficult to control
Adjust the pointer controls. Select Start > Control Panel > Printers and Other
Hardware > Mouse.
If the TouchPad doesn’t work
• Press the TouchPad on-off button to turn on the light.
• Don’t touch the TouchPad while the notebook is rebooting or resuming from
Standby mode. If this happens, try the following: press a key on the keyboard to
restore normal operation.
• If an external mouse is connected, the built-in pointing devices are normally
disabled. You can change this setting with the BIOS Setup utility. See
“Configuring Your Notebook” in this chapter.
• Restart the notebook. Select Start > Turn Off Computer > Restart.
If the TouchPad moves the pointer or cursor while you type
Press the TouchPad on-off button to turn off the TouchPad while you type.
If a PS/2 scroll mouse doesn’t work
• The TouchPad must be disabled for the mouse scroll feature to work. In the BIOS
Setup utility, make sure the External Pointing Devices option in the System
Devices menu is set to Auto. See “Configuring Your Notebook” in this chapter.
• Put the notebook into Standby or shut it down before you attach the scroll mouse,
so that it will be detected properly.
If you want to use the TouchPad again, you must put the notebook into Standby
or shut it down before you detach the scroll mouse.