HP (Hewlett-Packard) zx2000 Network Card User Manual


  Open as PDF
of 62
 
Getting Started Guide 2–13
Troubleshooting
producing a support ticket
7RSURGXFHDFRPSOHWHUHFRUGRI\RXUV\VWHP©VFRQILJXUDWLRQDQGWHVW
UHVXOWV\RXZLOOQHHGWRFUHDWHD6XSSRUW7LFNHW7KLVLVDVLPSOHWH[W
ILOHWKDWFRQWDLQVHVVHQWLDOLQIRUPDWLRQDQGLVGHVLJQHGWRDVVLVW\RXU
ORFDORU+36XSSRUW$JHQW
7RSURGXFHD6XSSRUW7LFNHWIURPWKH
Welcome to e-DiagTools
0HQX
 6WDUWH'LDJ7RROVDQGVHOHFW
Run eDiagTools for IPF
IURPWKH
PDLQPHQX
 6HOHFW
2 - Run e-DiagTools Basic System Test (BST)
WR
UXQ WKHEDVLFGLDJQRVWLFVRQ\RXUV\VWHPLI\RXKDYHQRWDOUHDG\
GRQH VR
H'LDJ7RROVVFDQV\RXUV\VWHP7KH&RQILJXUDWLRQ'HVFULSWLRQ
GLVSOD\VRQWKHVFUHHQZKHQWKHFRQILJXUDWLRQGHWHFWLRQSKDVH
LV FRPSOHWH
 6HOHFW
2 - Continue Test
WRUXQWKHUHVWRIWKHEDVLFGLDJQRVWLFV
WHVW
 $IWHUWKHWHVWLVFRPSOHWH
❏
3UHVV
4
WRYLHZWKH6XSSRUW7LFNHW8VHWKHDUURZNH\VWR
VFUROO
❏
3UHVV
3
WRH[LWWKH6XSSRUW7LFNHWWRRO
)RUPRUHLQIRUPDWLRQDERXWWKHH'LDJ7RROVXWLOLW\UHIHUWRWKHKS
][7HFKQLFDO5HIHUHQFH*XLGH
 previous next