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HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide 2–5
Troubleshooting
graphics and monitor problems
you forgot the EFI password(s)
If you forget your passwords, they can be reset using a jumper on the
system board. See the hp rx2600/zx6000 Operation and Maintenance
Guide.
The monitor doesn’t work.
The system’s power indicator light works but the monitor remains blank.
Make sure... How
The monitor power cord is correctly
connected.
Ensure the power cord is plugged into a
working grounded power outlet and into the
monitor.
The monitor is switched ON (LED is on). Refer to the monitor manual for an
explanation of the LED signals.
The graphics card is installed and the video
cable is correctly connected.
Ensure the monitor (video) cable is properly
connected to both the system and the
monitor. Ensure that the cable is connected
to the graphics card connector.
The monitor’s brightness and contrast settings
are correctly set.
Check the settings using the on-screen
display or the controls on the front of the
monitor. See your monitor documentation for
instructions.
The EFI console output settings are correct. Check and correct the settings using the EFI
Boot Options Maintenance Menu. For
instructions, see page 1-20.
If the system starts and you still have a problem, see “Software Diagnostics Tools” on
page 2-13.
lp0103gs.book Page 5 Tuesday, June 8, 2004 4:42 PM