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Customer Support
Technical Assistance
If you need assistance installing or troubleshooting your device, please call your
distributor or the nearest technical support office:
North America/Canada
Telephone: (800) 782-4263
Fax number: (315) 554-6705
E-mail: natechsupport@honeywell.com
Latin America
Telephone: (803) 835-8000
Telephone: (800) 782-4263
E-mail: latechsupport@honeywell.com
Brazil
Telephone: +55 (21) 3535-9100
Fax: +55 (21) 3535-9105
E-mail: brsuporte@honeywell.com
Mexico
Telephone: (803) 835-8000
E-mail: latechsupport@honeywell.com
Europe, Middle East, and Africa
Telephone: +31 (0) 40 7999 393
Fax: +31 (0) 40 2425 672
E-mail: eurosupport@honeywell.com
Asia Pacific
Telephone - Hong Kong: +852-3188-3485 or
2511-3050
Telephone - China: +86 21 6361 3818
E-mail: aptechsupport@honeywell.com
Japan
Telephone: +813-3839-8511
E-mail: aptechsupport@honeywell.com
Malaysia
Telephone: +603-6201-7020
E-mail: aptechsupport@honeywell.com
Online Technical Assistance
You can also access technical assistance online at www.honeywell.com/aidc.