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Symptom Possible Cause(s) Solution
RS232 Only
The host is
receiving data
but the data does
not look correct.
The scanner and host may
not be configured for the
same interface.
Check that the scanner and the host are configured
for the same interface.
Characters are
being dropped.
The intercharacter delay
needs to be added to the
transmitted output.
Add some intercharacter delay to the transmitted
output by using the MetroSelect Configuration Guide
(PN 00-02407x).
Aux Port Operation With Any Interface
The secondary
scanner is not
functioning.
Refer to the user’s guide provided with the
secondary scanner.
The secondary
scanner powers
up but data is not
relayed to the
host.
The secondary scanner cable
may not be connected to the
proper port on the scanner.
Ensure that the secondary scanner is connected to
the MS242x com port marked “Aux” port.
The auxiliary com port may
not be operating properly.
* The scanner must be configured to enable the
auxiliary port.
The auxiliary input port’s data format must match the
main output format of the secondary scanner.
* Refer to the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x) under Scanner
Configuration Bar Codes: Auxiliary Port, Quick Start for a Secondary Honeywell Scanner.