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PRO22R1-Reader Interface Introduction
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Product Liability; Mutual Indemnification
In the event that a Customer receives a claim that a Product or
any component thereof has caused personal injury or damage
to property of others, Customer shall immediately notify
Engineered Systems in writing of all such claims. Engineered
Systems shall defend or settle such claims and shall indemnify
and hold Customer harmless for any costs or damages includ-
ing reasonable attorneys’ fees which Customer may be
required to pay as a result of the defective Product or the negli-
gence of Engineered Systems, its agents, or its employees.
Customer shall hold harmless and indemnify Engineered
Systems from and against all claims, demands, losses and lia-
bility arising out of damage to property or injury to persons
occasioned by or in connection with the acts or omissions of
Customer and its agents and employees, and from and against
all claims, demands, losses and liability for costs of fees,
including reasonable attorneys’ fees, in connection therewith.
Unpacking Procedure
CAUTION
If any damage to the shipment is noticed before unpacking, a
claim must be filed with the commercial carrier.
All containers should be opened and unpacked carefully in
order to prevent damage to the contents.
The following steps are used to unpack equipment in prepara-
tion for installation:
1. Open the container and remove the unit(s) and all packing
material. Retain the container and all packing materials.
They may be used again for reshipment of the equipment, if
needed.
2. Inspect the contents for shortage. If items are missing,
contact the order entry department at 800-323-4576.
3. Visually check contents. If damage is discovered, perform
the following:
• If shipping caused damage to the unit, a claim must be
filed with the commercial carrier.
• If any other defect is apparent, call 800-323-4576 for a
return authorization.
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