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3. If you can read from a CD-RW disc in the CD-RW drive, but not in another
optical drive, be sure that a UDF Reader program is installed on the computer
that contains the other optical drive. For more information on the UDF Reader
program, see “Using the UDF Reader software for Windows 98, Windows NT
4.0, or Windows Me” on page 12.
4. Verify that you are not attempting to write the disc under extreme
environmental conditions such as the following:
v low temperature: 5° C (41° F) or below
v high temperature: 45° C(113°F) or above
v excessive shock: >0.5 G
v excessive vibration: >0.1 G
5. Make sure the CD-R session is closed. See “Using the RecordNow software” on
page 13 for help. A non-closed audio disc cannot be played in your car or home
CD player.
You cannot access the CD-RW drive, or the drive icon does
not display (Windows XP)
If the CD-RW drive has been properly installed, there will be an icon for the drive
in the My Computer window. If you double-click the My Computer icon and there
is no drive icon present in the displayed window, check to see that the drive has
been properly installed, and that the configuration jumper has been correctly set.
For more information, see “Step 4. Setting the configuration jumper” on page 5.
Next, restart your computer. If a drive icon is still not found, continue with the
following steps.
1. Click Start → Settings → Control Panel.
2. Click System.
3. Click the Device Manager tab.
4. Double-click View Devices by Type.
a. Click Hard Disk Controllers on the Device Manager list. Ensure that there
are no conflicts with the controller. Ensure that the device status indicates
that the controller is working properly.
b. Select CD-RW from the Device Manager list. Verify that there is a CD-RW
device and that no conflicts exist. The device status will indicate that the
device is working properly.
5. Click OK.
6. Restart the computer.
If the device icon is still not present, check cable connections, device jumper
settings, and resolve any existing conflicts.
The CD cannot be read.
Take the following actions:
1. The CD might be dirty; clean it as described in “Handling and caring for a CD”
on page 9.
2. The CD might be defective; try another CD.
3. The CD is not ISO-9660 or High Sierra Group-compatible. Check with your
place of purchase.
Appendix B. Problem solving 21