v You cannot access the CD-RW/DVD-ROM Combination Drive, or the
DVD-ROM (CD-ROM) icon is not displayed.
When the CD-RW/DVD-ROM Combination Drive is properly installed, a
DVD-ROM or CD-ROM icon is displayed in the My Computer window.
Double-click My Computer. If a CD-ROM icon is not displayed in the
window that opens, verify that the drive has been properly installed. Verify
that the configuration jumper is set properly. Restart your computer. If a
drive icon is still not displayed, continue with the following steps:
1. Click Start, click Settings, and then click Control Panel.
2. Click System.
3. Click the Device Manager tab.
4. Double-click View Devices by Type.
5. Select Hard Disk Controllers from the list displayed in the Device
Manager window. Verify that there are no conflicts with the controller.
The device status indicates whether the controller is working properly.
6. Select CD-ROM from the list that is displayed in the Device Manager
window. Verify that a CD-ROM device is present in the list and that no
conflicts exist. The device status indicates whether the device is working
properly.
7. Click OK.
8. Close all windows and restart the computer.
If the device icon is still not displayed, check the cable connections and
device-jumper settings, and resolve any conflicts that might exist.
v The CD-RW/DVD-ROM Combination Drive is not recognized by the
operating system, or the drive performs erratically.
Some computers have Compatible and High Performance modes for mass
storage devices. Normally, the CD-RW/DVD-ROM Combination Drive
functions better under the High Performance mode. However, if your drive
is not functioning properly in that mode, you might need to use the
Compatible mode.
Use the following procedure to check the configuration-setup information for
your computer.
1. Access your system configuration utility program. Pressing F1 at system
startup does this on most IBM computers.
2. Select Devices.
3. Scroll down to the Mass Storage Devices section.
Refer to the documentation that comes with your computer for additional
details on selecting IDE performance modes.
v The disc cannot be read.
Take the following actions:
B-2 IBM 48X/24X/48X/16X Max CD-RW/DVD-ROM Combination Drive: User’s Guide