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About this guide
This guide provides product planning information, replacement and removal
procedures, problem determination and parts listings of field-replaceable-units
(FRUs) for the IBM 4810/4910 SurePOS
™
300. The 4910-32x model is an Express
solution, which includes a 4810-32H machine, a printer, display, cash drawer, and
possibly other I/O. The components of the 4910 Express Solution are determined
by each country or geographical region.
Throughout this guide, the term 4810 refers to all models of the IBM 4810/4910
SurePOS 300. The chapters are organized as follows:
v Chapter 1, “Introduction,” on page 1-1 provides a summary of all the models of
the IBM 4810/4910 SurePOS 300.
v Chapter 2, “Disassembling the 4810/4910 SurePOS 300,” on page 2-1 describes
the procedure for removing parts from the 4810/4910.
v Chapter 3, “Problem determination,” on page 3-1 describes the procedures for
resolving problems.
v Chapter 4, “Parts catalog,” on page 4-1 provides the most recent parts
information for the product.
Who should read this manual
This manual is intended for use by experienced personnel responsible for installing
and maintaining all models of the IBM 4810 SurePOS 300.
Related publications
The following IBM publications, drivers, and service diskette information are
available from the IBM Retail Store Solutions Web site at:
http://www.ibm.com/solutions/retail/store. From the store page, select Support.
v IBM 4820 SurePoint Solution: System Reference, SA27-4249
v IBM 4820 SurePoint Solution Installation and Service Guide, GA27-4231
v IBM 4810 SurePOS 300 Technical Reference
v IBM SurePOS 500/600 Series Planning, Installation, and Operation Guide,
GA27-4254
v IBM SurePOS 500/600 Series Hardware Service Guide, GY27-0396
v SureMark Printers User’s Guide, GA27-4151
v SureMark Printers Hardware Service Manual, GY27-0355
Driver and Service Diskette Information
v Terminal hardware folder
– 4820 downloads
- 4694/4695/ISA Service Diskette, Version 5.33 or later
v
Peripheral Drivers folder
– IBM POSS Suite, which includes:
- POS Device Diagnostics
- POSS for Windows
- OLE for POS (OPOS)
- JavaPOS
11-9-2005
© Copyright IBM Corp. 2002, 2004 vii
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