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Getting help and service
If you need help, service, technical assistance, or just want more information
about IBM products, you will find a wide variety of sources available from
IBM to assist you. This section contains information about where to go for
additional information about IBM and IBM products, what to do if you
experience a problem with your computer, and whom to call for service
should it be necessary.
Information about your IBM computer and preinstalled software, if any, is
available in the documentation that comes with your computer. That
documentation includes printed books, online books, README files, and help
files. In addition, information about IBM products is available on the World
Wide Web and through the IBM Automated Fax System.
For technical assistance with the installation of, or questions related to, Service
Packs for your preinstalled Microsoft
®
Windows product, refer to the
Microsoft Product Support Services Web site at
support.microsoft.com/directory/, or you can contact the IBM HelpCenter
®
.
Some fees might apply.
Getting help on the Web
On the World Wide Web, the IBM Web site has up-to-date information about
IBM Personal Computer products and support. The address for the IBM
Personal Computing home page is www.ibm.com/pc
IBM provides an extensive Web site dedicated to mobile computing and to
ThinkPad computers at www.ibm.com/pc/support
Research this Web site to learn how to solve problems, find new ways to use
your computer, and learn about options that can make working with your
ThinkPad computer even easier.
If you select Profile from the support page, you can create a customized
support page that is specific to your hardware, complete with Frequently
Asked Questions, Parts Information, Technical Hints and Tips, and
Downloadable Files. In addition, you can choose to receive e-mail notifications
whenever new information becomes available about your registered products.
You also can order publications through the IBM Publications Ordering
System at
www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi
Getting help and service
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ThinkPad
®
A22 Service and Troubleshooting Guide