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Chapter 3. Diagnostics
Setup Utility program . . . . . . . . . . . 7
Product Recovery Program menu . . . . . . . 8
Diagnostics . . . . . . . . . . . . . . . 8
Diagnostics download . . . . . . . . . . 8
Navigating through the diagnostic programs . . 9
Running diagnostic tests . . . . . . . . . 9
Test selection . . . . . . . . . . . . . 9
Module test menu/hardware configuration report 9
Memory Diagnostic tests . . . . . . . . . 10
Alert-On LAN
™
test . . . . . . . . . . 10
Asset ID
™
test . . . . . . . . . . . . 10
Test results . . . . . . . . . . . . . 10
Hard file Smart test . . . . . . . . . . . 11
Fixed Disk Optimized Test . . . . . . . . 11
Quick and Full erase - hard drive . . . . . . 12
Iomega Zip drive test . . . . . . . . . . 12
Asset EEPROM backup . . . . . . . . . 12
Viewing the test log . . . . . . . . . . 13
When to use the Low-Level Format program . . . 13
Preparing the hard disk drive for use . . . . . . 13
The following tools are available to help identify and resolve hardware-related
problems.
v Setup Utility program
v Power-On Self-Test (POST)
– POST Beep Codes
– Error Code Format
v Diagnostics program
v Recovery utility
– Full recovery
– Partial recovery
v Repair utility
Setup Utility program
Attention:
A customized setup configuration (other than default settings) might exist on the computer
you are servicing. Running the Setup Utility program might alter those settings. Note the
current configuration settings and verify that the settings are in place when service is
complete.
The Setup Utility (configuration) program is stored in the permanent memory of
the computer. This program includes settings for the following:
v System Summary
v Product Data
v Devices and I/O Ports
v Start Options
v Date and Time
v System Security
v Advanced Setup
v Power Management
To run the Setup Utility program, use the following procedure.
1. Power-off the computer and wait for a few seconds until all in-use lights go off.
2. Power-on the computer.
© Copyright IBM Corp. 2000 7