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Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification,
unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for
which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification
labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDIC-
TION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY
NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO
THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone with
"how-to" questions and those regarding Machine set-up and installation, will be provided WITHOUT WAR-
RANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do not register your Machine with
IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide warranty service, provides
without charge certain types of repair and exchange service to keep Machines in, or restore them to, conform-
ance with their Specifications. IBM or your reseller will inform you of the available types of service for a
Machine based on its country of installation. At its discretion, IBM or your reseller will 1) either repair or
exchange the failing Machine and 2) provide the service either at your location or a service center. IBM or your
reseller will also manage and install selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called "CRUs"), e.g., keyboards,
memory, or hard disk drives. IBM ships CRUs to you for replacement by you. You must return all defective
CRUs to IBM within 30 days of your receipt of the replacement CRU. You are responsible for downloading des-
ignated Machine Code and Licensed Internal Code updates from an IBM Internet Web site or from other elec-
tronic media, and following the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces
becomes its property and the replacement becomes yours. You represent that all removed items are genuine and
unaltered. The replacement may not be new, but will be in good working order and at least functionally equiva-
lent to the item replaced. The replacement assumes the warranty service status of the replaced item. Many fea-
tures, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a
removed part will assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alter-
ations, and attachments not under warranty service.