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4: STORAGE, MAINTENANCE, SHIPPING, AND SERVICE
Storage
Store the uninterruptible power supply covered in a cool, dry location, with the batteries fully charged.
At -15 to +30 °C (+5 to +86 °F), charge the uninterruptible power supply battery every six months.
At +30 to +45 °C (+86 to +113 °F), charge the uninterruptible power supply battery every three months.
Replacing the Battery Modules
Attention:
• Upon battery disconnection, connected equipment is not protected from power outages.
• Use caution when handling heavy battery modules.
The uninterruptible power supply battery life differs based on usage and environment.
This uninterruptible power supply has easy to replace, hot-swappable battery modules. Replacement is a safe procedure, isolated
from electrical hazards. You can leave the uninterruptible power supply and connected equipment turned on for the replacement
procedure.
Contact your IBM marketing representative or authorized reseller for information about replacement battery modules.
Refer to Removing the Battery Modules for removal instructions. For battery replacement, see Installing and Connecting the
Batteries and Attaching the Front Battery Bezel.
This product contains sealed lead acid batteries. The battery modules must be recycled or disposed of properly. IBM has estab-
lished a collection process for reuse, recycling, or proper disposal of used IBM sealed lead acid battery modules. For informa-
tion on proper disposal of these modules, please contact IBM at 1-800-426-4333. Please have the model number listed on the
uninterruptible power supply available before you call.
For information about the disposal of sealed lead acid batteries outside of the United States, contact your local IBM service or-
ganization.
Replacing the Network Management Card
Refer to the Network Management Card CD for removal and replacement procedures.
Shipping and Service
Prepare the uninterruptible power supply for shipping:
Shut down and disconnect any equipment attached to the uninterruptible power supply. Shut down the uninterruptible power
supply, and disconnect the uninterruptible power supply from the utility power outlet. Remove the front bezel and disconnect
the batteries.
If the uninterruptible power supply requires service, do not return it to the dealer. Follow these steps:
1. Review the problems discussed in Troubleshooting to eliminate common problems.
2. If the problem persists, contact IBM.
$ Note the model number of the uninterruptible power supply, the serial number, and the date purchased. If you call IBM
Customer Service, a technician will ask you to describe the problem and attempt to solve it over the phone, if possible.
If the uninterruptible power supply or one of its components is faulty, IBM will send you a replacement CRU for the un-
interruptible power supply or the component.
$ If the uninterruptible power supply or the component is under warranty, repairs are free. If not, there is a repair charge.
3. Pack the uninterruptible power supply or the faulty component in packaging sent by IBM, and use the return label to ship
back to IBM. Pack the uninterruptible power supply properly to avoid damage in transit. Never use Styrofoam beads for
packaging. Damage sustained in transit is not covered under warranty.
Attention: Always disconnect the battery before shipping. The battery modules may remain in the uninterruptible power
supply; they do not have to be removed.