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IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2)
conforms to IBM's Official Published Specifications. The warranty period for a Machine is a
specified, fixed period commencing on its Date of Installation. The date on your sales receipt is
the Date of Installation, unless IBM or your reseller informs you otherwise.
During the warranty period IBM or your reseller, if approved by IBM to provide warranty
service, will provide repair and exchange service for the Machine, without charge, under the type
of service designated for the Machine and will manage and install engineering changes that apply
to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller
are unable to either 1) make it do so or 2) replace it with one that is at least functionally
equivalent, you may return it to your place of purchase and your money will be refunded. The
replacement may not be new, but will be in good working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident,
modification, unsuitable physical or operating environment, improper maintenance by you, or
failure caused by a product for which IBM is not responsible. The warranty is voided by
removal or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND
REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR
LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines
WITHOUT WARRANTIES
OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via
telephone with “how-to” questions and those regarding Machine set-up and installation, will be
provided
WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. In the United States,
call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may be required to
present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your location
or at a service center, to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of service for a
Machine based on its country of installation. IBM may repair the failing Machine or exchange it
at its discretion.
Part 2: Appendixes 2-3