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Symptom Action
The System Management Services menu is
displayed.
The device or media you are attempting to boot
from might be faulty.
1. Check the SMS error log for any errors. To
check the error log:
v Select tools
v Select error log
v If an error is logged, check the time
stamp.
v If the error was logged during the current
boot attempt, record it and report it to
your service person.
v If no recent error is logged in the error
log, continue to the next step below.
2. If you are attempting to load the Online
Diagnostics, try loading the Stand-alone
Diagnostics. Otherwise, record error code
M0SCSI01 and report to your service
representative.
The system appears to be stopped, the disk
activity light is on continuously, and a beep was
heard from the system unit.
Record error code M0MEM001 and report the
problem to the service organization.
The system stops and the message STARTING
SOFTWARE PLEASE WAIT ... is displayed.
Report error code M0BT0000.
The message ″The system will now continue
the boot process″ is displayed continuously on
the system unit’s console.
Report error code M0SCSI01.
Step 6
The diagnostics loaded correctly.
Go to “Problem Determination Using the Stand-alone or Online Diagnostics” on
page 149.
Step 7
There is a problem with the keyboard.
Find the type of keyboard you are using in the following table. Then follow the
instructions given in the Action column.
Keyboard Type Action
101-key keyboard. Identify by the type of Enter
key used. The Enter key is within one
horizontal row of keys.
Record error code M0KBD001 and report the
problem to the service organization.
Chapter 8. Hardware Problem Determination
159