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Maintenance & Troubleshooting
Problem: Lamp shuts off
•
A minor power surge may cause the lamp to shut off. Unplug
the projector, wait at least a minute, then plug it back in.
•
Make sure the vents are not blocked.
The most current troubleshooting information can be found in
the Service and Support section of our website at
http://www.infocus.com/service.
You’ll also find a Technical
Library, FAQs, and support contacts including a technical sup-
port e-mail form.
Before calling your dealer or InFocus Technical Support for assis-
tance, please have the following information available:
•
the projector’s serial number (located on the bottom label)
•
the resolution of your computer.
Call InFocus Technical Support at
1-800-799-9911
between 6 a.m.
and 6 p.m. PST, Monday through Friday. Service is available in
North America after hours and on weekends for a fee at
1-888-592-6800.
In Europe, call InFocus in The Netherlands at
(31) 35-6474010
between 8 a.m. and 6 p.m. Central European Time.
In Asia, call
(65) 332-0659
between 9:30 a.m. and 5:30 p.m.
Or, send us an e-mail at
techsupport@infocus.com