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Q. I've added a peripheral and it's not working...
A. Refer to the peripheral manufacturer's documentation that came with the hardware,
or visit the peripheral manufacturer's website and follow the recommended steps.
Q. I've lost some of the files on my Hard Disk Drive. What should I do?
A. To prevent loss of important files, data, photos, and video, make file back-ups using
Windows XP and your CD/RW on a regular basis. This represents the most cost-effective
insurance you can get to prevent loss of data. Contact the Geek Squad at Best Buy
for assistance. Sometimes lost data can be recovered. Go to a local Best Buy store, or
visit Bestbuy.com, choose a hardware recovery software package, and run the applica-
tion.
Q. My media card read is disabled. What should I do?
A. The reader operates similarly to external USB devices connected to your PC. However,
because it is an internal device, to remove inserted media cards, never use the Windows
"Safely Remove Hardware" function found as an icon in the system tray at the bottom
right hand side of your screen. Using this application will disable the function of the
entire media reader, not just the inserted card. Instead, to remove safely remove the
media cards from the reader, ensure all data transfer activity is complete. Then close the
open window for the media card and simply pull out the card. If the reader becomes dis-
abled by the "Safely Remove Hardware" application, you must restart the computer to
make the drive functional again.
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