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Contacting I/OMagic
If you experience problems with this I/OMAGIC product and you cannot find an answer
in the previous Trouble Shooting sections, you can contact I/OMagic’s Technical Support
Staff.
Please have the following information ready when you call:
• The product you are having problems with.
•
The operating system you are using.
• A list of other hardware installed on your machine.
•
If you are using DOS and Windows 3.x, a list of the contents of your
AUTOEXEC.BAT, CONFIG.SYS, and SYSTEM.INI.
• A detailed description of the problem.
You can contact I/OMagic’s Technical Support staff at the following numbers:
Phone: (949) 597 - 2462
Fax: (949) 380 - 0696
Internet: http://www.iomagic.com
Mail: I/OMAGIC Corporation
ATTN: Technical Support
6B Autry
Irvine, CA 92618
Register Your I/OMagic Product
Please take the time to send in your registration card. The serial number of your MagicSound16
card is located on the back of the card on a white sticker. The series of numbers under the bar
code is the serial number.
The Serial number of the I/OMagic MagicSpin CD-ROM is located on the top of the drive. The
serial number may look like the following example. If it does not look like these examples, then it
will be on a sticker that starts with a SN, and is followed by several digits
Alternatively, you can register your product on-line at our Web page. This is actually the fastest
way to receive the latest I/OMagic product information and updates. The Web URL address to the
registration page is http://www.iomagic.com/registration_page.htm