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20 iRobot Dirt Dog Owner’s Manual
Troubleshooting
Dirt Dog will tell you when something is wrong with a two-tone “uh-oh” sound
followed by beeping. Refer to the chart below to resolve Dirt Dog’s problem.
If the problem is not resolved, visit www.irobot.com/support.
Number of
beeps after
“uh-oh”
Likely cause What to do
No beeps A wheel is stuck or is not
touching the ground
Pick up the robot, place it down securely on the floor and touch
the clean button to restart the cycle.
1 The main brushes cannot
turn
Turn over Dirt Dog and remove the brush guard by pushing the
two yellow tabs. Remove the brushes, clear any obstructions,
and replace them again. (See page 20)
2 The side brush cannot
turn
Turn over Dirt Dog. Look to see if something is wrapped around
the side brush. Remove the side brush with a screw driver and
check for string or hair that may be wrapped around it.
4 A wheel motor cannot run Your Dirt Dog may be stuck or something may be wrapped
around a wheel. Look for something wrapped around the
wheels. Push them in and out and make sure they turn easily.
5 The cliff sensors have
failed or are blocked
Turn over Dirt Dog and clear any debris that might be caught
underneath the front bumper in the cliff sensors. You can also
use compressed air to clean them out.
6 Wheel obstruction or
robot attempting to drive
over an obstacle
Turn over Dirt Dog and remove any obstructions that prevent
the wheels from seating all the way up into Dirt Dog’s body.
Also, remove any obstacles that Dirt Dog could drive over.
7 or 8 Not applicable Dirt Dog’s beep codes do not include 7 or 8 beeps. If you are
getting an error with 7 or 8 beeps, try counting again or contact
iRobot Customer Care.
9 Sensor error Please contact iRobot Customer Care.
10 Dirt Dog is stuck Pick up Dirt Dog and start it again somewhere else. Use a
virtual wall or other barrier to keep Dirt Dog away from the
place it got stuck.
Miscellaneous Troubleshooting
Problem Likely cause What to do
Dirt Dog’s Power light
will not illuminate
Battery not seated
correctly
Remove Dirt Dog’s battery by pushing the side clips and re-
insert the battery making sure you hear an audible click.
Dirt Dog is not
picking up debris
Bin is full Empty the bin and clean Dirt Dog’s brushes.
(See page 20)
Dirt Dog does not
charge
Power supply not
plugged in
Ensure that the power supply is correctly connected to the
wall, to the Home Base, and to Dirt Dog. Dirt Dog’s charger
and Home Base will each illuminate a solid green light when
plugged into a power source.
Dirt Dog backs
up frequently and
behaves erratically
Dirty cliff sensors Use compressed air to clean out Dirt Dog’s cliff sensors.
(See page 19)
TIP:
If you notice that Dirt Dog is sitting on its Home Base and the Power light is
not illuminated, then clean the charging contacts on the bottom of the robot.