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14 Appendix A Troubleshooting
Kingston Technology Company SSFDC™ Card Reader - Rev. A00
How to Reach Kingston
If you have any problems, questions, or comments associated with installing or
using your Kingston SSFDC
™
Card Reader, please call Kingston Technology
Technical Support to speak to a technician. For the latest file updates and
information, access the Kingston BBS or Kingston’s Internet Web site using
your modem. To receive immediate product information sent to you by fax,
call Kingston’s RAMfax
™
service and use the voice menu system to make your
selections. The RAMfax server will call back to your office fax machine and
send you the requested information immediately from anywhere in the U.S. or
Canada.
Technical Support: 6:00 am to 6:00 pm Pacific Time
Monday through Friday
(800) 435-0640 or (714) 435-2639
(714) 424-3939 T/S fax
(714) 437-3310 Network T/S fax
Kingston Europe: 8:00 to 17:00 GMT
44 0 1932 738800
within the U.K. 01932 738 858 phone 44 1 932 738 880 fax
From Germany: 0130 115 639 phone 0130 860 599 fax
Austria: 0660 5569 phone 0660 7434 fax
Switzerland: 0800 557 748 phone 0800 552 182 fax
France: 0800 905 701 phone 0800 900 910 fax
Belgium: 0800 72763 phone 0800 72763
BBS: Kingston’s Bulletin Board Service
(714) 435-2636, up to 28.8Kbps, 8-N-1
Internet: Visit Kingston’s Web site at
http://www.kingston.com
For Product Information:
sales@kingston.com
For Technical Support:
tech_support@kingston.com
RAMfax: Automatic Faxback System (U.S. and Canada)
(800) 435-0056 or (714) 435-2677