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Appendix E Warranties and Notices
Kingston Technology Company KND2410TX User’s Guide - Rev. A01
18
Warranty Claim Requirements
To obtain warranty service, return the defective product, freight prepaid and insured,
to your local authorized Kingston dealer or distributor, or to the Kingston factory
service center located at 17600 Newhope Street, Fountain Valley, California 92708,
U.S.A. You must include the product serial number (if applicable) and a detailed
description of the problem you are experiencing. You must also include proof of the
date of original retail purchase as evidence that the product is within the applicable
warranty period. If you return the product directly to the Kingston factory, you must
first obtain a Return Material Authorization ("RMA") number by calling Kingston
Customer Service at (714) 438-1810, and include the RMA number prominently
displayed on the outside of your package. Products must be properly packaged to
prevent damage in transit.
Free Technical Support
Kingston provides free technical support. If you experience any difficulty during
the installation or subsequent use of a Kingston product, please contact Kingston’s
Technical Support department prior to servicing your system.
Kingston Technical Support can be reached in the U.S. at (714) 435-2639 or toll-
free at (800) 435-0640 (U.S. and Canada only). Kingston European Technical
Support can be reached from within the U.K. at 01932 738858. Kingston provides
other service numbers when calling from Germany 0130 115 639 or fax 0130 860
599, from Austria 0660 5569 or fax 06 607 434, from Switzerland 0800 557 748 or
fax 0800 552 182, from France 0800 905 701 or fax 0800 900 910, or from Belgium
(in English) 0800 72763.
This warranty covers only repair or replacement of defective Kingston products, as
provided above. Kingston is not liable for, and does not cover under warranty, any
costs associated with servicing and/or the installation of Kingston products.
Disclaimers
The foregoing is the complete warranty for Kingston products and supersedes
all other warranties and representations, whether oral or written. Except as
expressly set forth above, no other warranties are made with respect to
Kingston products and Kingston expressly disclaims all warranties not stated
herein, including, to the extent permitted by applicable law, any implied
warranty of merchantability or fitness for a particular purpose. In no event
will Kingston be liable to the purchaser, or to any user of the Kingston product,
for any damages, expenses, lost revenues, lost savings, lost profits, or any other
incidental or consequential damages arising from the purchase, use or inability
to use the Kingston product, even if Kingston has been advised of the possibility
of such damages.
Copyright © 1997 Kingston Technology Company. All rights reserved. Printed in Taiwan. Kingston
Technology and the Kingston logo are trademarks of Kingston Technology Company.