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Chapter 8
Kodak ESP 5 Printer User Guide 47
Macintosh OS 10 Troubleshooting
Non-Intel Mac Only: Black Screen or Screen Freeze Occurs When
Applying Printer Settings Via Home Center Software
Probable Cause
This error only occurs with non-Intel Macintoshes running Leopard OS version 10.5. Apple
has confirmed that there are problems running the latest version (Leopard) on G5
processors.
Corrective Action
Upgrade to Macintosh OS 10.5.2.
Windows Vista Troubleshooting
WIA (Windows Image Acquisition) Error: Service Has
Stopped Working
Probable Cause 1
The USB cable is unplugged and reconnected to the printer or when the printer terminated
error
Probable Cause 2
Power is interrupted. This results in the inability to connect a camera and transfer pictures
from the camera. Neither the camera nor the printer is visible through the
Transfer All to
My PC
option on the Print Photo Options menu.
Corrective Action
Restart the computer and printer.
Home Center Software Works Incorrectly Following
Software Upgrade
Probable Cause
Some changes in the Home Center software may have been affected by enabled Security
and/or User Account Control settings.
Corrective Action
1 Right-click on the Home Center icon (shortcut) on the Desktop.
2 Select
Properties.
3 Select the Compatibility tab.
4 Check the box that says “Run the program as an administrator.”